Shipping policy

SHIPPING POLICY

Last updated: October 11, 2026

Unparalleled Dance LLC currently ships within the United States.

PROCESSING AND PRODUCTION

Many of our products are printed or produced after an order is placed. Most orders require approximately 3–10 business days for production and processing before shipment.

Business days do not include weekends or federal holidays. Large releases, holidays, supplier delays, severe weather, or unusually high order volume may increase processing time.

If a product page displays a different production timeline, the timeframe displayed on that product page applies.

ESTIMATED DELIVERY

After an order ships, estimated delivery within the United States is generally 5–15 business days.

Production and delivery estimates are not guaranteed. Carrier delays, weather, service interruptions, supplier delays, and incorrect shipping information can affect delivery.

SHIPPING COSTS

Available shipping methods and charges are displayed during checkout.

Orders totaling $100 or more after discounts and before taxes qualify for free standard shipping within the United States unless otherwise stated during a promotion.

SPLIT SHIPMENTS

Some products may be manufactured or fulfilled from different locations. An order containing multiple products may arrive in separate packages on different dates.

Customers will receive tracking information for each shipment when available. Receiving one package does not necessarily mean the entire order has been delivered.

TRACKING

A shipment-confirmation email containing tracking information will be sent when an order ships. Tracking information may require up to 48 hours to begin displaying movement.

Please ensure that the email address entered during checkout is accurate.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address.

If you notice an address error, contact unparalleleddancellc@gmail.com immediately. Address changes cannot be guaranteed after production or shipment begins.

If an order is returned because of an incomplete, incorrect, or undeliverable address supplied by the customer, additional shipping charges may be required before the order can be sent again.

DELAYS

If an order experiences a significant production delay that we become aware of, we will make reasonable efforts to notify the customer using the contact information provided during checkout.

Unparalleled Dance LLC is not responsible for delays caused by a shipping carrier or circumstances outside our reasonable control.

LOST, DAMAGED, OR MISSING PACKAGES

If tracking has not updated for an extended period, your package arrives damaged, or an item is missing, contact us at unparalleleddancellc@gmail.com with your order number.

For damaged packages, retain the product, packaging, and shipping label and provide clear photographs.

If tracking shows that a package was delivered but you cannot locate it, first check the delivery area, household members, neighbors, building management, and the shipping carrier. Contact us if the package still cannot be located, and we will assist with the available carrier-claim process.

RETURNED PACKAGES

Packages returned to us because they were refused, unclaimed, or addressed incorrectly are not automatically refunded. We will contact the customer to determine whether reshipment is available. Additional shipping charges may apply.

ORDER CHANGES AND CANCELLATIONS

Cancellation or modification requests should be submitted within 2 hours after purchase. Because products may enter production quickly, changes cannot be guaranteed after processing begins.

RETURNS

Shipping charges for approved customer-preference or sizing returns are the customer’s responsibility. Original shipping charges are non-refundable unless the item was damaged, defective, or incorrect.

Please review our Return and Refund Policy for complete return instructions.

CONTACT

For shipping assistance, contact:

Unparalleled Dance LLC
unparalleleddancellc@gmail.com